Email 1:
Hey [First Name],
We wanted to reach out and thank you for being a loyal customer. We appreciate your business and are always working to improve our products and services.
If you have a minute, we would love to get your feedback on your recent experience with us. We're always looking to improve and your input is invaluable.
Thanks again,
[Your Name]
Email 2:
Hey [First Name],
Thanks for your feedback. We're always working to improve our products and services, and your input is invaluable.
We wanted to let you know about some of the new features and improvements we've made based on feedback from customers like you. [List some of the new features/improvements].
Thanks again for your feedback and for being a loyal customer.
[Your Name]